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#1
03-27-2006, 05:33 PM
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Vote for the worst BCIS office in the US!!
I vote for Cleveland, OH
2 people on the phones, phones available only 1-4p.m. M-F, and no call queuing. They take absolutely forever to respond to anything. They won't carry brand new fingerprints over from one application to the next, etc., etc., etc. 
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Jennifer in Ohio mom to Ardith, 5, bio; and Aubri, 22 months, Guat. Accepted the referral of Geizi (3yo boy) 11/26 DNA done and positive 1/5/2006 Pre-Approval received 1/24/2006 Out of FC and into PGN 3/16/2006 
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Guatemala Adoption Information
Guatemala Websites
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#2
03-27-2006, 06:14 PM
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Oh, gosh, it does sound awful! I'm sorry you are having a bad time with it. Hang in there and try to remember "This,too, shall pass."!!
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Tina Thankful for a smooth adoption and proud mom of a precious Guatemalan boy!
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#3
03-27-2006, 06:21 PM
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Yuck,they sound horrible. The thing about fingerprints is totally unfair. Other offices don't have that same policy. I am so sorry. I was very lucky as St. Louis is one of the best. I wish everyone could go through here!
Hang in there,
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Johnna Mom to three bios, ages 14, 11, 8 One Salvadoran sweetie, 4 (Referred 11/02-home 10/04), One Guatmalan prince, William, 1 (Referred 2/05-home 8/05), And our homegrown princess, Julianna, born 10/07 Yes my life is better left to chance I could have missed the pain but I'd of had to miss the dance Garth Brooks, The Dance
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#4
03-27-2006, 06:40 PM
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Phones?? Hours??? Not in Cincinnati.
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Widgit Teresa born 5/24/05 Dominic born 5/25/05 11/3/05 Home Forever
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#5
03-27-2006, 06:44 PM
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Quote:
Nor in Boston.
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-- Anne 7/7/05 - Gabriel David born 1/6/06 - Home forever 
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#6
03-27-2006, 06:53 PM
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I second the Cleveland vote!
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06/15/05 It's a boy! 12/13/05 HOME! 6/5/2006 Baby Boy Born 10/27/06 Accepted Referral 12/6/06 Dossier to Agency 12/17/06 I-171H From previous adoption (approved for 2 only got 1!) Expires 12/28/06 Received New I-171H 1/15/07 Received DNA Authorization 2/9/07 DNA Test 2/23 - 2/27 - Visit Trip! 3/26 Finally, received PA! 4/9/07 - Embassy refused to allow attorney to pick up PA 4/21/07 - Received PA email again! 5/3/07 Congressman confirms we have PA and it was picked up on 4/25! 5/2/07 PGN 6/12/07 Found out we are KO'd of PGN -2 things on US side. 6/28/07 New documents in GC. 7/17/07 Back in PGN 9/13/07 O U T - My new fav 3 letters 9/26/07 2nd DNA test done 10/2/07 DNA Results left Lab 10/3/07 Postive Match DNA Results delivered to USE 10/10/07 - Pink Issued 10/19/07 - Embassy Appointment 10/23/07 - HOME!
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#7
03-27-2006, 07:28 PM
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I third the Cleveland vote. Some of you may have seen my post on it earlier this weekend. Well turns out I sent the check in for $10 over the amount and the entire thing came back to me today. It was marked March 10th!!!!!! AND I AM JUST NOW GETTING IT BACK!? I was overly annoyed. Hopefully from here on out our process goes smoothly with them. I won't hold my breath.
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 Mindy Referral of Princess Mikayla Faith 6-30-06 DOB 6-17-06 Enter Family Court 8-14 DNA and SWI Complete 8-23 Out of Family Court 9-1 Pre-Approval 10-6 IN PGN 10-11 PGN Kick Out 11-2
Re-Submitted to PGN 11-2
OUT OF PGN 1-2
IN OUR ARMS FOREVER 1-27
Embassy Appointment 1-29
HOME FOREVER AND EVER 1-31
http://theousleyfamily.blogspot.com/
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#8
03-27-2006, 07:47 PM
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Argh. Philly is bad. Chicago was great -- answered calls, etc. My vote goes to Philadelphia and Marcia with the name you can't pronounce. At one point, I needed to change my I600A. Marcia from the Philly office told me I MUST make an appointment to come down and speak to someone. I took a day off work to make one of those special appointments you make for CIS. I drove an hour to Philly, paid $$ for parking, got to my appointment, and you know what they told me? You have to leave a voice mail for Marcia!
Marjorie PS also see donabonks post PSS Hi Jen
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Mother to two wonderful sons and a daughter from Guatemala Ask me which agency to avoid!
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#9
03-27-2006, 07:54 PM
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4TH vote for Cleveland!
mindy, you poor girl! i HATE when the WHOLE packet is sent back! arugh! jennifer, that 'no carrying the new fp over' had me in a fit of panic and tears and adult acne for days! cris...who really wishes they had funding for more people in this office!
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cr653 3/18/05 Referral! of TR2  7/19 PINK!...7/27/05 HOME!10/04-2/05 referral and passing of Little Dairin, "heaven's cutest angel" almost 2.
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#10
03-27-2006, 08:28 PM
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I can't vote for the worst because I live in Iowa which I think seriously has to have THE BEST CIS office in the nation!! Amy there answers her voice mails promptly and emails within hours (usually within minutes!)! She should win an award I swear..she is that good, and man is she NICE! Like last week Friday, I sent her 4 emails which she promptly answered and even sent me links to give me further information. I guess there is one good thing about living out in the boondocks...
 ... IT'S AMY AT IOWA'S CIS!!!!
__________________
Dawn-Blessed mom to 5 at home
Praying home my two Guate's for over 4 years... And seeking to find God's will in all of it... http://prayingthemhome.blogspot.com/  2005 5/18/2005 Referrals After 10 mos in process, 2 PGN investigations, 176 days in PGN, and case completed in PGN.... HEAD of PGN refuses to sign 2006 3/06/2006 Abandonment begins... 9/06 First hearing 12/06 2nd hearing scheduled and not done 2007 8/24/07 2nd hearing done (not told), abandonment legal, need COA 9/07 We become sponsors for R and J 12/13/07 Sign POA, praying we make it in time 2008 2/11/08 Find out paperwork did NOT make it 11/08 Paperwork to Guatemala 2009 Working with the CNA to bring our children home 06/09 Paperwork submitted complete to CNA 08/09 Waiting on court document to be completed 11/09 Court document complete, CNA reviewing file
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#11
03-28-2006, 12:36 PM
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I am also in Iowa, and have to agree with you about Amy - very helpful.
Stacy
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#12
03-28-2006, 01:03 PM
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Fifth vote for Cleveland!
 It took three months to get our I171H. They said they never received our HS so we went down there to take a new copy and they informed us they 'found it'. They claimed they never received my fingerprint result - our case had to go back to the head guy for re-preapproval. We involved a Congressman (not helpful) and a Senator (saved us a ton of time). It was a nightmare! A very unorganized office indeed!! Mieyasmommy Our Timeline Referral: 2-26-05 I171H: 6-2-05 DNA Match: 7-8-05 Pre-approval: 8-10-05 Entered PGN??  Agency told us we did.OUT of PGN: 8-22-05 - WRONG - LIE BY AGENCY, not even DONE WITH FC OR IN PGN YET! Hired Adoption Supervisors: 9-9-05 Out of FC: 9-20-05 Entered PGN: 9-21-05 OUT of PGN: 10-03-05 Escuintla BC: 10-24-05 PINK: 11-1-05 Home: 11-16-05 Readoption: 2-13-06 Last edited by Mieyasmommy : 03-28-2006 at 01:05 PM.
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#13
03-28-2006, 01:05 PM
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ATLANTA, don't even get me started!
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#14
03-28-2006, 01:12 PM
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Voting for Cleveland on behalf of Cris & Mira!!
__________________
7/22/05 home forever with our Silvia!!
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#15
03-28-2006, 01:33 PM
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Kansas City for best, or after hearing about Amy in Iowa, a VERY close second!
There were two issues (MY fault!) with mine, and we still got I171h within two weeks! Every time I have gone all the same staff including security were there, and I actually had sufficient personable contact with them to REMEMBER them all.
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Linda 3/22/02 Pick up Tuhina, India, b. 3/25/01 1/31/05 Pick up Samuel, Guatemala, b. 1/28/03 11/16/05 referral of LiChin, China, b.5/10/04 12/20/05 LOI to China 2/13/06 I171h and all dossier docs to agency 3/08/06 DTC I've left for greener pastures!
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