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My thoughts
As you check out agencies make sure that you understand their referral process - they are dramatically different from agency to agency. It is a tough part of the process - waiting - so please make sure that you fully understand how it works.
Check out the financials, bbb as well as references. Ask for references for people in a situation similar to you. If single - talk to some single references, if you are concerned about a health condition etc.
Make sure that you understand the pricing estimates. Is it everything? what is left out of each agencies numbers?
Before commiting to angency ask to speak with the individual who will be your primary contact. Ensure that the individual knows what you expect and that they feel that they can meet those needs.
Good Luck
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A Mom
No Longer Waiting!
Tver, Russia - Oct 2003
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