Hi Tina,
I don't think what your agency is requesting is unreasonable at all. We made 50 profiles/lifebooks right after we contracted then another 20 several months after that, and we were having 15 more made THE DAY that we got the call to pick up our son.
We called Staples to cancel the order but they had just finished the job right before we called. So we had 80 profiles/lifebooks made in our short 6 month wait.
Actually I never objected to having to make more because at least that told me our profiles were being seen and being seen a lot!
Judy