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Old 02-04-2004, 01:07 AM
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kristi_mc kristi_mc is offline
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Anna, Thank you! Maybe when enough users hit them in the pocketbook they might start marketing and updating their products in accordance with current adoption credit tax laws.

I also went to the website at www.turbotax.com and went to feedback and sent them another "issue" of my feedback.

Darci - I don't believe our software can be returned in store since it has been opened. (Not sure on that one.) Intuit, the Turbo Tax "company", does offer a 60-day money back guarantee - - - supposedly. Not a good sign when they aren't willing to issue information regarding their refunds on their support and service line. The Turbo Tax Deluxe 2003 sells for $40 so TaxCut is still a better deal!

However, the conditions of the 60 day guarantee are not spelled out so I guess if anyone wants to wait until Turbo Tax comes out with the updated adoption law forms (if they ever do) and go ahead and file using their software and then return for refund... ??? ---No, for the record I'm not recommending that.

Anyway, I have the address now for returns. If anyone sends the software back to the company with a receipt for a refund and you need the address, let me know.

As if tax time isn't enough of a pain...
And to think I was going to file early and avoid hassles!
Kristi
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