[KarenInCa]

Im starting to feel very cautious about our agency. It's a very small agency and at first I was happy to go with the small agency because it's local, and was supposed to be more intimate. I had a few small concerns about our agency during the wait for our first daughter, but now with the second daughter taking so long for referral, when I call the agency, they are rarely there to answer the phone.....and the phone calls I get back are after 2 weeks of waiting, sometimes longer-and that's AFTER calling them again a week later to remind them that I'm still waiting to hear back from them for direction on something. I don't contact them often, but when I do, I would expect they would respond within a day or two as they used to.
This also makes me wonder if our agency is either cutting way back on staff or simply going belly up. Or perhaps it's neither of those, and the newest coordinator (been there 2 years) is simply that way.
I don't think with any agency you would really know these days if they are going to be able to continue....big/small/new/older.
But I would certainly consider starting with an agency that does both domestic and international, and also important, one that is hague accredited.


I can't even imagine how lost and upset you must feel right now. Has your agency given you any direction or tried to help you find another agency to continue? Have they considered the fees you've already paid?
Im so sorry to hear how this has come about for you, after so long of a wait.