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We learned Flipping in our Behavior classes.
Flip the situation by changing the place, calling their attention to something else. It's basically redirecting the child.
Examples: You tell the child to do their chore, they make an ugly face and backtalk you. Say, wow, what face was that you made? Do you make a lot of different faces? I'm not sure what those faces are and what they mean. Because, I need to know, I'm just here to HELP. Get a paper and start taking notes the description of the face, and what mood they might be inwhen they make that face. Are there any other faces? By this point, you have flipped the situation and can probably get them to do that chore w/o a problem.
Another example is to keep moving. They are throwing a tantrum and you say, you know, could you maybe move from the living room to the kitchen to throw your tantrum, because you know the lighting is better in the kitchen, blah, blah,blah. By them moving, you've flip the sit.
It sounds kooky, but it works. My favorite line is "Hey, I'm just trying to help."
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