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I am by no means an expert, but we are getting ready to sign with our agency that we chose.
My process was to search for all agencies in a 2 hour radius. This was how far I felt was reasonable for us to travel for assorted meetings and such. I checked out their websites and any that didn't meet my expectations were ruled out. I then called the 5 that I was still interested in and kind of interviewed them over the phone.
I asked questions about what their qualifications were (age or religious requirements), # of placements in last year, number of failed placements, # of disruptions ever, cost, time frame estimate and lots of other things that helped me compare and decide.
After the phone interviews I had it narrowed down to 2 and when the packets arrived we were able to make our decision. We attended a seminar with that agency and that was helpful in ensuring we made the right decision.
My reasoning for wanting an agency in our general area was that I felt it would be better for us to be able to meet in person and it would make the process smoother and quicker than having to mail stuff back and forth constantly.
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