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I have chronic problems with my CW being on time. She either cancels the morning of, or just doesn't show, or shows up more than an hour late. And I'm taking time off work for this!
I logged her lateness and cancellations for several months. Then I sent an email to her supervisor detailing the many times she'd done this, and asked very politely if something could be done to remedy the situation. That was the last time we had a problem.
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