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Hi - I know your "agency" and the person who does the fingerprints is completely clueless. Seriously - when we went thru we waited weeks, then months listening to her various excuses as to why the fingerprints weren't in.... BTW, I'm former military with a high clearence and DH is active duty with the highest clearence you can get! There was NO reason we were waiting other than her not doing her job....
Another couple we went to classes with waited nearly NINIE MONTHS to get their fingerprints back despite the fact that they were both already PRINTED because they ran a largish daycare out of their home!
Sorry you are going thru this -
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