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I think we are just unlucky...but we had over 120,000 miles on Delta and were never able to use them. The flights we needed were "not covered" by FF miles everytime we called or the flights they could offer us were red eyes or buttcrack early in the morning...not fun with kids. We paid for 3 years to roll them over (they charge $50/year) and then apparently missed a warning letter and they all expired and Delta will not discuss it with us. At all...of course, it's free to sign up - so a great idea...but I would be leary of the paying to keep them after the first period...if you haven't used them, you probably won't!
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