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Fran,
I don't know the answers to your questions, but I'm sorry you're having delays. I remember you posting about another problem recently. It must be so frustrating when you just want things to be finished so you can go on with your lives without court dates and legal processes.
BTW, we've had problems with fingerprints too. My dad had his done twice so that he can babysit Daniel and they both came back unreadable. I was told that the police department generally has the best machines for fingerprinting. It worked for us. Just FYI in case you need to have yours redone.
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