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I have had my own unsavory experiences with agencies, that I won't go into openly. "Just2" -- do PM me, if you can.
In my experience, if you complain about ANYTHING, they lash out. Obviously, I agree with Tammy 100% in that I am not a big supporter of agencies. Usually, when you pay for a service, you have a right to complain. I wish ShmennaLeigh was right and a judge WOULD consider looking at the case of an adoptive parent who has an issue with an agency BEFORE compliance with the agency's request. Maybe in some states--??
In my friends' case, they have since asked for a much more detailed explanation of bmom costs. They see that the costs are not reasonable/legal, but they are afraid if they complain, the agency will seek retaliation.
Frankly, now that their adoption *IS* final, I think it might be just the time to go after the agency (assuming there is even a way to do that). On the other hand, I am the one who has gotten into trouble with my agency for raising issues, so I may not be the best "model!"
-Bridget
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