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When I used to work in group homes and took residents out into the community, I would often use the "kill them with kindness" approach. I would look back and them, smile, and say "Hi," as if I had no clue they were being rude. In most cases the person would be completely embarrassed/flustered, so then I would tell the resident "geez, don't know what their problem was ... all I did was say hi."
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