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Originally Posted by WhitmireFamily
Both times I entered the country with adopted children, the customs person looked through the envelope and then gave it back to me and sent me to another room to talk to someone from USCIS. This second person kept the envelope. Sounds like maybe you never made it to the second room? I would call USCIS right away and ask what to do now. When I went through customs with my Liberian kids, the officer there told me that a lot of people don't realize that they're supposed to do this second step and they leave the airport with their paperwork. He said that as far as immigration goes, your kids are "in never never land" if you don't give them paperwork at the airport.
I don't think it's a reason to panic, but I would talk to USCIS as soon as possible. It sounds like your child never made it into the USCIS system.
Just for reference, if you have an IR-4 visa you are supposed to receive a "Welcome Letter" within 30 days of entering the US and your green card should be there within 60 days of entering the US. If one or both don't happen, call USCIS.
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I second WhitmireFamily. Assuming an IR4 visa, while you probably technically you don't need the Green Card, I would be concerned like she said that your child never made it into the system. The packet definetly should have stayed with Immigration. You should have received a Green Card or COC (depending on visa type) by now, so I would definetly follow up.
Good luck!