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Becky, I would assume that the reason they asked for the letter wasn't because they didn't want to give you the money or were being nosey, but rather they had to pull people off of doing other things in order to sort through money to find enough bills that fit your needs (clean, no tears, etc.). It takes some time to do that unless it happens to be at a time when they have just received a shipment of new bills. They don't have new bills all year round, just a couple of times a year. That's all I was saying. Probably just covering their butts in case someone upstairs wondered why they were spending time sorting bills instead of other things. I had to go to 3 different branches just to find $5000 in clean money, so I'm sure it was no small effort to find twice that amount.
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Kim
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