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Thanks for the responses.
I should clarify.....I like the fact that they go to personally check on their cases/babies, but there was no one in the office answering the phone. They left a number and Email to reach them in Guatemala. It is an international #, and I'm not about to call them down there if they haven't even looked at my app. yet, so I Emailed. Hopefully someone will get back to me soon.
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