[twoinblue]

Does the room have cameras or a one-way mirror where you can observe what goes on? If so they might not open up the door unless you specifically ask. Did you ask if you could go in? Does your coming coincide with a class or event going on inside that you would disrupt?

Seeing parents picking up kids has a tendency to set off the little ones who are left behind. There's nothing like a bunch of little kids crying "I want my mommy for two hours".