And it was much better than I expected - to the point where I'm sort of wondering "Is it possible that everything they said was true?" The next session of pre-adoptive parenting courses start in about 2 weeks - I was hoping we could get into one by the end of the summer and thinking that it could be more like the end of the year

So that was definitely a plus!
They also claim that they practice FULL disclosure of all known information regarding the child - not only will they give us access to all written records but encourage (and will help) us to contact the child's present and former foster parents, teachers, doctors, birth family members etc. Their position on disclosure is that the more information the adoptive parents have the better it is for the child. Before placement, they say they will provide therapy and counseling to assit the child with transition into the adoptive family. They will also help the child to create a Lifebook and if possible get a letter of blessing from the birth family for the adoption. They also offer post-placement and post-adoption support.
Now my question for all of you who have "been there done that" is how much of this should I believe and how much is more likely to be "the agency sales pitch"?